“We talk about the 1% who respond, but never the 99% who don’t”

“Our society today, because it’s so digitally obsessed, has reduced the amount of tactile interactions we have with humans in a way that is starting to be pretty dangerous.”

“Print has become a more precious thing”

“People may tell you what they think, however they will act on how they feel”

“It’s the brand, not the platform, that impacts perceptions of trust.”

“Traditional news brands haven't shaken themselves out of old thinking! ”